You are entitled to use the current version as well as the 3 previous ones. Yes, in fact it is said in the terms and conditions of the agreement of the subscription. Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it. But I would be curious to hear the answer. I cannot promise that this will be possible. If you want you can provide me with the case number and I can check if those has been addressed correctly?ĭo you have a perpetual one? Otherwise, you need to ask the team if there is a possibility to use the version. After clicking on "next" you will be able to sing-in. In any case I would suggest you to contact the registration team over this link and to ask them to provide you all information about your options: Installing or activating my product. Only 2 activations on two different computers are allowed. If you have a perpetual version, than you would need to check how many times the serial number has been activated. About your issue: do you have a subscription with this serial number? If yes, than you can use only the newest version as well as the 3 previous ones, , To use another version you would need to request a previous version.
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